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Career Categories: Services - Level 1

The following is a list of services career categories:

Flight Attendants
Passenger Service Agents
Operations Managers
Office Workers
Ramp Agents
Line Service Workers
Kitchen Workers
Catering and Cabin Expediters
Cargo Handlers
Baggage Handlers
Baggage Clerks
Air Freight Agents
Interior and Exterior Cleaning

Flight Attendants

Flight Attendants assist passengers with their needs during flight. They make certain that safety rules are followed and serve meals and beverages. When passengers require attention due to illness, handicaps, age, or have problems with children, the flight attendants assist.

Passenger Service

Passenger Service Agents help passengers who require special attention. A person dependent upon a wheelchair or parents traveling with young children have special needs. Agents sometimes assist with making reservations and writing tickets.

Operations Managers

Operations Managers supervise reservation agents, ticket agents, passenger service agents, sales representatives, sales managers and others in the office areas.

Office Workers

Office Workers perform duties common to most businesses.

Ramp Agents

Ramp Agents supervise servicing, loading and unloading of aircraft.

Line Service Workers

Line Service Workers are responsible for parking, securing, fueling and service needs of aircraft at the airports.

Kitchen Workers

Kitchen Workers are involved in meal preparation for employees and airline passengers.

Catering and Cabin Expediters

Catering and Cabin Expediters move food from the kitchens to the planes.

Cargo handlers

Cargo handlers load and unload freight.

Baggage Clerks

Baggage Clerks check in baggage at flight time. They also assist in locating lost baggage at the end of a flight.

Baggage Handlers

Baggage Handlers move baggage from the airplane to the terminal and put it on racks or carousels for passenger pick up.

Air Freight Agents

Air Freight Agents weigh freight, make out invoices and put tags on the freight.

Interior and Exterior Cleaning

Interior and Exterior Cleaning crews go into the airplane when the passengers have left the airplane to clean the cabin and replace supplies.

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From Raytheon Aviation Educational Materials

Updated: March 12, 2004